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Hybrid eSIM management solution (Prezi)

eSIM is now a mainstream technology. The number of providers offering eSIM subscriptions has increased 10-fold in just the last 18 months and now covers over 60 countries worldwide. With 2 billion devices expected by 2025, eSIM brings mobile connectivity to a far wider range of devices across both consumer and industrial sectors. So how do network operators take advantage of this opportunity? Workz enable over-the-air remote management of subscriptions on all eSIM devices. As one of only six providers in the world to be certified by the GSMA to manage the complete eSIM lifecycle across both the consumer and M2M markets we guarantee a secure, compatible and long-lasting solution to your current and future requirements. We have a proven track record of enabling network operators, OEMs and service providers to establish themselves in this growing market. Traditionally, to be able manage eSIM devices across all sectors you would need two different solutions to cover both the ‘pull’ consumer and ‘push’ M2M models. This meant two project implementations, two systems to maintain and two sets of investment. Workz’ hybrid eSIM management solution is the future of remote SIM provisioning. It is the next generation of provisioning platform supporting multiple use cases across both consumer and M2M/IoT verticals. With Workz you can simplify eSIM management with one solution, one fast, simplified project set up and one low-cost. So, what do you get with Workz? Workz’ hosting options include a cost-efficient, ready-to-go cloud platform certified by the GSMA’s Security Accreditation Scheme. And for those who wish to have an onsite set up, whether to centralise operations under one multi-tenant platform or comply with in-country data laws, we offer a full turnkey solution with consultancy on certification. This enables you to fast-track the launch of your own GSMA-certified onsite platform within as little as six months. On top of this, we offer a full end-to-end range of services to support you and your platform. These include: Comprehensive profile development as well as device and network compatibility testing. HSM secured data and key management services. SIM applet development to further enhance usability such as our Smart Network Switching app that can automatically select a network based on set criteria. Or our Quality of Service monitoring app that helps you get a clearer picture of network performance. Remote SIM provisioning and data preparation services allowing you to efficiently make Over-The-Air updates to profiles. Extensive APIs for seamless integration into your existing core systems. An entitlement server that enables advanced management of operator services on the device and is also required to remotely provision eSIM companion devices such as the Apple Watch. Plus, comprehensive maintenance and support customisable to your requirements. All our packages include remote technical support as well as eSIM and system training. So, there you have it, we offer a highly secure solution with the most cost-efficient pricing and fastest time to market available. Connect today’s and tomorrow’s IoT devices with ease with Workz hybrid eSIM management solution. Ask one of our technical consultants for a free proposal today. Make it work, make it Workz. hello@workz.com https://www.workz.com/workz-group/contact/

Lead IoT with hybrid eSIM management

Introducing a 2-in-1 hybrid eSIM management solution, first of its kind to offer mobile operators and connectivity providers a single system for remote management of cellular devices across both consumer and M2M/IoT markets. https://www.workz.com/mobile-IoT/eSIM-management/ eSIM is growing in consumer markets in M2M Which do you prioritise? Why not both? Introducing.. 2-in-1 hybrid eSIM management Connect IoT devices to your network with reduced time/cost One solution One set up Cloud or Onsite plus Z-Entitlement server Lead IoT with eSIM

Why every MNO will need an Entitlement server

With the growing number of IoT devices, mobile network operators will be required to manage more and more connections. Learn how an entitlement server can not only address this need but create new revenue streams for providers https://workz.com/mobile-solutions/entitlement-server/ - - - - - Mobile devices are increasing in number, in type. How do you manage these? + monetise them? Introducing... Z-Entitlement An entitlement server solution with * Companion device provisioning * Multi-SIM * VoLTE/VoWiFi + more Increase ARPU Improve user loyalty Control the future with Z-Entitlement Learn more hello@workz.com

The growing eSIM opportunity for MNOs

The growing eSIM opportunity for MNOs. Leading IoT & eSIM provider Workz Group outlines one of the biggest opportunities for mobile network operators today. For more details on eSIM remote SIM provisioning for mobile network operators see: https://www.workz.com/mobile-solutions/remote-provisioning/ - - - - - The latest technology The biggest names Samsung Apple Huwaei and more + more coming Over 50M new devices each month and growing fast The highest revenue users Take pole position with next-gen subscribers Activate eSIM now

Go fully digital with eSIM

How can mobile operators solve supply chain issues & digitise their business? Leading IoT & eSIM provider Workz Group explains how. Learn more at https://www.workz.com/2020/06/04/how-mnos-can-digitise-with-esim/ For more details on eSIM remote SIM provisioning for mobile network operators see: https://www.workz.com/mobile-solutions/remote-provisioning/ - - - - - Increase subscribers Enhance their experience and your supply chain Go fully digital with eSIM Remove physical issues, time & cost Increase revenue & loyalty Go contactless Transition to eSIM hello@workz.com

Consumer remote SIM provisioning standard

Consumer RSP architecture, Here's a quick overview of its key components. eUICC - This is a secure element that contains one or more profiles. Each profile enables the eUICC to function in the same way as a traditional removable SIM. Subscription Management Data Preparation Plus, or SM-DP+ for short, is responsible for the profile creation, download, remote management and the protection of the operator’s credentials. Local Profile Assistant or LPA - is a set of functions in the device responsible for providing the capability to download encrypted profiles to the eUICC. It also presents the local management interface to the user so they can manage the status of profiles on the eUICC. The discovery service provides a means to notify the LPA when profile data is available for download to the eUICC. The device polls the SM-DS for notifications when required. hello@workz.com https://www.workz.com/mobile-solutions/remote-provisioning/

Z-IoT device management platform

Sensors Data Connectivity IoT will be big 25bn devices by 2025 Increase Control Automation Visibility Efficiency Revenue With secure device management An IoT platform Customisable apps Cloud or onsite Highly secure Highly affordable Fast to market Seize the opportunity with Z-IoT Learn more at hello@workz.com https://www.workz.com/mobile-solutions/device-management/

Why Workz: Your IoT partner (Prezi)

Why Workz? Your IoT partner Wherever you look, whoever you listen to, you reach the same conclusion; IoT is the future; it’s going to be BIG and cause huge amounts of disruption to the way our businesses operate. According to the GSMA, by 2025 the IoT market will be worth 1.1 trillion dollars. Whether you’re a mobile operator, device manufacturer or service provider, you need a partner to support you during this technological revolution to drive your digital transformation. …this is where we come in. Workz can help you overcome the challenges of data security, connectivity, cost, and complexity thus enabling you to realize increased efficiencies and revenues. We have been recognised by many market commentators as one of the global leaders in secure IoT connectivity. As a dynamic solutions provider we drive the secure deployment of smart devices and their data faster and easier than ever before. We are an Irish-based company with R&D and production facilities in Europe and Dubai plus offices across the world. Here’s a few things you should know about us. We secure: No-one takes data security more seriously than Workz. We are highly experienced at the secure management of unique and sensitive data and act as the link between subscribers, operators, device manufacturers and service providers. Since our start in 1997, we have securely managed over 60 billion data records to over 70 countries worldwide all without a single data breach. Each year, some of the world’s leading brands entrust us to securely connect over 1.6 billion devices. We are internationally recognised for our commitment to excellence and are certified to guarantee the highest level of physical, virtual and logical information security. We are one of only six certified eSIM providers in the world offering fully secure, interoperable and future-proof solutions. We optimize. With our strong knowledge of secure connectivity, we manage all elements from concept, development and testing, to live market launch and lifecycle management. Everything is fully coordinated to offer a complete, market-ready solution to save you time, worry and cost. What’s more, we are fast and agile operating a streamlined, flat management structure with a team of talented individuals empowered to develop the best solution for you without constraint. As such, our offering is noticeably faster to market, more responsive and cost-effective than most. We support. By working closely with you, providing the economies of scale of a global player and local support through our regional offices. Our team works as part of your team to help you achieve your goals by providing dedicated account managers to oversee your requirements, direct access to subject matter experts, and onsite technical support within 48 hours. With a strong focus on development and testing, we provide you with the competitive edge to stay ahead and drive your digital transformation. With modularized solutions for both consumer and M2M sectors secure your IoT potential today. Make it work, make it Workz. hello@workz.com https://www.workz.com/workz-group/

Pourquoi Workz? (Prezi 1/2) Votre partenaire IoT aujourd'hui, demain

Nous sommes Workz C'est nous. C'est ici que nous travaillons Le matériel que nous utilisons Ce que nous avons fait Même si ce que nous faisons ensuite est toujours différent Nous sommes dans le monde du mobile depuis plus de 20 ans Et petit à petit, nous avons repensé chaque élément de la solution Donné à nos clients des moyens plus intelligents, plus efficaces et plus rapides Comme le secteur a changé, nous avons fait de même. En restant agile et étant en avance Pour que nos clients reste en avancent Aujourd'hui, nous sommes le numéro un mondial, certains de nos clients sont également des numéros un mondiaux nous sommes partenaires des numéros un mondiaux Et nous sommes certifiés par le numéro un mondial Parce tout ce que nous faisons, nous permet d’offrir le meilleur Ne jamais faire de compromis sur la qualité Toujours soucieux de faire la différence Nous sommes Workz et nous avons géré en toute sécurité plus de 12 milliards de connexions dans plus de 70 pays Le tout sans aucune faille dans les données Choisissez donc un partenaire sur lequel vous pouvez compter Qui agit comme une partie de votre équipe pour vous aider à faire évoluer votre entreprise aujourd'hui et demain Workz. Pour que ça marche. https://www.workz.com/workz-group/

Pourquoi Workz? (Prezi 2/2) Votre partenaire IoT

Pourquoi Workz? Votre partenaire IoT Où que vous regardiez, qui que vous écoutiez, vous arrivez à la même conclusion : l'IdO représentel'avenir, et ce sera un GRAND changement qui va bousculer la façon dont opèrent les entreprises. Selonla GSM Association, d'ici 2025, le marché de l'IdO aura un valeur de 1,1 billion de dollars. Que vous soyezun opérateur mobile, un fabricant d'appareils ou un fournisseur de services, il vous faudra un partenairepour vous accompagner dans cette révolution technologique et pour mener à bien votre transformationnumérique. ....et c'est là où nous entrons. Workz peut vous aider à surmonter les défis liés à la sécurité des données,à la connectivité, aux dépense et à la complexité, vous permettant ainsi de faire progresser votre efficacitéet d'augmenter vos recettes. De nombreux commentateurs du marché nous reconnaissent comme l'un des leaders mondiaux deconnectivité sécurisée d'IdO. En tant que fournisseur de solutions dynamiques, nous sommes en mesurede rendre le déploiement des dispositifs intelligents plus sécurisé et du traitement de leurs données plusrapidement et plus facilement que jamais. Nous sommes une société basée en Irlande avec desinstallations de R et D et de production en Europe et à Dubaï, ainsi que des bureaux partout dans le monde. Voici quelques informations que vous devriez connaître sur nous. Nous sécurisons. Personne ne prend la sécurité des données plus au sérieux que Workz. Nous sommes trèsexpérimentés dans la gestion sécurisée de données uniques et sensibles et agissons en tant que lienentre les abonnés, les opérateurs, les fabricants d'appareils et les fournisseurs de services. Depuis notrefondation en 1997, nous avons traité plus de 60 milliards d'enregistrements de données dans plus de70 pays à travers le monde en toute sécurité, sans une seule brèche d'informations. Chaque année,nous sommes engagés auprès de quelques-unes des plus grandes marques mondiales qui nous confientla sécurité de connexion de 1,6 milliard d'appareils. Nous jouissons d'une renommée internationalegrâce à notre engagement envers l'excellence et sommes certifiés pour garantir le plus haut niveau desécurité physique, numérique et logique de l'information. Nous sommes l'un des six seuls fournisseurse SIM certifiés au monde à offrir des solutions entièrement sécurisées, interopérables et évolutives. Nous optimisons. Sur la base de nos solides connaissances de connectivité sécurisée, nous gérons avec succès tousles éléments, depuis le concept, le développement et les tests, jusqu'au lancement commercial endirect et à la gestion du cycle de vie. Tout est entièrement coordonné pour vous offrir une solutioncomplète et prête à être commercialisée, qui vous fera économiser du temps, de l'argent et des soucis.De plus, nous disposons d'une structure de gestion non seulement rapide et agile, mais simple et horizontale basée sur une équipe de personnes ayant la capacité à développer la meilleure solution pour vous. Ainsi, nos propositions sont sensiblement plus rapides à commercialiser, plus réactives et plus rentables que la plupart. Nous soutenons. En travaillant en étroite collaboration avec vous, nous vous offrons des solutions économiques à l'échelle mondiale et aussi un soutien local grâce à nos bureaux régionaux. Notre équipe travaille avec la vôtre pour vous aider à atteindre vos objectifs en mettant à votre disposition des directeurs de comptes dédiés pour superviser vos besoins, un accès direct à des experts en la matière et un support technique sur site sous 48 heures. Nous mettons l'accent sur le développement et les tests pour vous fournir l'avantage concurrentiel nécessaire afin de rester au premier rang de la transformation technologique et numérique. Avec des solutions modulaires pour le secteur grand public et le secteur M2M, nous vous proposons de sécuriser dès aujourd'hui votre potentiel d'IdO. Si c'est Workz, ça marche. hello@workz.com https://www.workz.com/workz-group/

Get IoT connected (Prezi 1/2) - Why eSIM?

Get IoT connected So why eSIM? The world is changing, and technology is changing with it. Mobile loT is growing at an exponential rate, with the global machine-to-machine sector alone expected to be worth 93 billion dollars by 2022. This growth is being driven by new technologies such as 5G and eSIM. Together, these technologies will make devices smarter, more efficient, more effective and significantly more valuable than ever before. Cutting edge technologies, such as 5G, will enable data to be transmitted at far higher speeds and at far greater volumes. Another critical emerging technology is the embedded SIM or eSIM. The eSIM simplifies mobile connectivity and brings it to a far wider range of devices such as cars, smart energy, and health monitoring. eSIM technology is revolutionary in that it is now embedded into next-generation devices. With no need to open up a device and swap out plastic SIM cards, it virtualises the physical SIM and makes switching mobile network operators a great deal easier. So how does eSIM technology help device manufacturers and service providers? eSIMs offer multiple speed, cost and flexibility benefits that traditional SIMs can’t match. They are also easier to produce, easier to manage and enhance device functionality and create the potential for a host of new value-added services. Here’s the techy bit: • It is up to 98% smaller - saving critical space within the device. • It’s considerably lighter weighing nearly 20 times less • It has a lifespan ten times greater allowing up to 1 million rewrites of its memory • It’s far more durable, withstanding extreme temperatures from as low as minus 40 to over 100 Degrees Celsius • It’s also a great deal stronger with high shock resistance allowing it to perform in the most demanding operational conditions. • As it’s embedded within the device, it enables a fully waterproof product • And offers greater tamper-resistance Most impressively, the eSIM software is designed to simplify the connectivity process, giving OEMs and service providers maximum control, allowing devices to connect to any mobile network operator in the world. With universal out-of-the-box global connectivity, manufacturers and providers no longer need to organise specific network connectivity agreements prior to market launch. This can save a huge amount of time and cost in product distribution and stock management with a one-size-fits-all solution. This individual unit can be sold anywhere in the world. Mobile IoT creates a huge opportunity …which is where we come in. hello@workz.com https://www.workz.com/iot-solutions/m2m-esim/

Get IoT connected (Prezi 2/2) - Our M2M offering

Get IoT connected Our M2M offering We can help you capitalize on this new market with a highly-secure and cost-efficient connected solution that includes everything you need from: • Chip and OS • Connectivity & remote management • Secure data & hosting • Integration and support Let’s take a closer look. Chip and OS Workz provides eSIMs from leading chip manufacturers in both embedded and removable formats as well as various grades of chips that meet operational use and lifespans. We also provide: • A highly-advanced SIM OS • GSMA-certified secure data generation and • SIM personalization. Connectivity & remote management Wherever your device is in the world, we can provide it with local connectivity to ensure the most reliable and cost-efficient connectivity solution. In some cases, you may need multiple network options to provide connectivity redundancy to ensure fail-safe network connectivity. Once your devices are out in the market, Workz also offers remote management services, also known as remote SIM provisioning, that enables you to efficiently update your connectivity and switch between mobile operator networks as required. We can further enhance usability with intelligent SIM apps and connectivity management. Our Smart Network Switching app can automatically select a network connection based on set criteria, such as signal strength or tariff rate, saving you time and cost. Whilst our Quality of Service monitoring app helps you get a clear picture in terms of the reliability of your network connections. To add to this, our connectivity management platform allows value-added insight on your devices with real-time data on things such as device location, usage and settings. With Workz you can drive new efficiencies and value through real-time tracking, billing and management of your devices. Secure data & hosting So how do you keep your data safe and secure? GSMA’s Security Accreditation Scheme ensures that providers adhere to stringent security standards across the eSIM lifecycle, specifically its production, data personalisation, and subscription management. With a fully compliant certified eSIM solution we provide three key benefits: 1. Increased security 2. Interoperability across systems and devices, and 3. Future-ready solutions that work with tomorrow’s technologies Furthermore, our platform hosting and managed services offer the most cost-efficient and quickest option to go live. Integration and support We provide even greater value by using extensive APIs for seamless integration into your existing core systems as well as comprehensive maintenance and support. So how can you get started?? The development and launch process comprises four simple steps: 1. Technical drawings and test samples 2. Evaluation of concept 3. Proof of concept testing and 4. Market launch. In as little as 10 weeks, we can take your IoT project live. Take advantage of the power of IoT with a highly secure eSIM solution, with one of the most competitive pricing models and some of the fastest times to market. Get in touch with a Workz technical consultant today. Make it work, make it Workz. hello@workz.com https://www.workz.com/iot-solutions/m2m-esim/

M2M remote SIM provisioning standard

Here is a quick introduction to the M2M Remote SIM Provisioning Architecture and its key components: eUICC. Starting with the eSIM or more specifically its software the eUICC - This is a secure element that contains one or more network profiles. Each profile enables the eUICC to function in the same way as a traditional removable SIM and connect to a mobile network. Mobile Network. The eUICC contains profiles from Mobile Network Operators which allow the SIM to connect to their cellular networks. EUM. The eUICC is produced by an eUICC manufacturer or EUM who is responsible for the secure upload of the eUICC’s data to the SIM. SM-DP. Subscription Management – Data Preparation is the activity in which network profiles are prepared, packaged and stored SM-SR. Subscription Management – Secure Routing is the activity in which profiles are remotely managed on a device. Meaning they are added, enabled, disabled or deleted. All these components need to be considered to effectively and securely manage eSIM devices over-the-air. hello@workz.com https://www.workz.com/iot-solutions/remote-provisioning/

Network operator's most frequently asked questions on consumer eSIM

In this video we answer network operator’s most popular questions regarding the growing consumer eSIM market. Are you looking to capture new eSIM users on your network but have a few questions? Here are some of the frequently asked questions regarding consumer eSIM remote provisioning and how to get started: What devices work with your solution? All consumer devices with GSMA-compliant eSIMs – this is pretty much all your devices you see on the market today including those from leading manufacturers such as Apple, Samsung etc. Can you provide a demo before I go ahead? Sure, we can provide a demo with our devices or your own devices using our own network connectivity so you can see exactly how things work. Do I need a GSMA-approved hosted solution? No, but a GSMA-certified solution is recommended to guarantee a fully interoperable and future-proof solution. Do I need to work with an Apple-approved partner to connect Apple devices? To be able to provision Apple devices, you do not need to work with an Apple-approved partner, however, if you would like to use the Entitlement Server then this is a requirement which our solution provides. Do I need an Entitlement Server? This is not required for iPhones but it is mandatory for provisioning the Apple Watch. Can subscribers use the same number across devices? Yes, this simply works the same as it does currently using the existing number portability process. What happens if the subscriber deletes the profile? Once the profile is deleted it returns to the secure profile pool database. For the customer to reactivate the profile they will need to contact the operator so the DP+ can be updated with the matching ID and the existing QR code can be re-used or a new QR code assigned. Can a subscriber use the same QR code to re-download a profile, for example, to a second device? Whilst this is not part of the GSMA specification it is possible and can be done based on your requirement, however, it’s important to note that a profile can only be active on one device at a time, therefore, it must be deactivated on the previous device first. Can I restrict users to just my network profile? No, GSMA-compliant eSIMs enable multiple profiles to be provisioned. Is your solution secure? Absolutely, we are certified by the GSMA’s Security Accreditation Scheme and ISO 27001 and guarantee the highest level of information security having securely managed over ten billion connections without a single security breach. Can I have dual suppliers? Yes. Workz offer a non-proprietary and full interoperable solution enabling you to fulfil dual or multiple supplier functionality just as you would for traditional UICC SIM requirements. Do you offer remote SIM provisioning for M2M eSIMs? Absolutely, we offer a specialised M2M solution to cater to the M2M architecture and its requirements with profile development and testing, a cloud-hosted SM-DP and SM-SR platform with remote SIM provisioning services. Learn more about consumer eSIM remote provisioning from one of the world’s leading GSMA-certified eSIM providers. Get in touch with a Workz eSIM specialist today

How to monetise quality of service with Workz Z-QoS

Monetise quality of service with guaranteed service levels to enterprise clients and gain greater insight on network experience. Learn more on https://www.workz.com/mobile-iot/quality-of-service/ - - - - - Empower IoT providers Remove uncertainty Deliver reliability Guarantee service levels Monetize quality Z-QoS a SIM app delivering KPIs in real time and more Give confidence Realise new revenues Learn more at hello@workz.com www.workz.com

How do you ensure eSIM security?

By 2023, the eSIM market will be worth around ONE BILLION dollars But the impact of a single data breach can run into millions. Ouch. So how do you ensure eSIM security? The GSMA’s Security Accreditation Scheme sets out stringent security standards across the manufacturing and management of eSIM. Specifically: eSIM production eSIM personalization and eSIM remote provisioning These deliver three key benefits: One. Increased security - adding reliability and lowering business risk Two. Interoperability - ensuring universal and cost-effective compatibility across systems and devices And three. Future-ready - meaning the solutions you build today work with the devices of tomorrow. Learn more about eSIM security from one of only six providers in the world certified by the GSMA. Get in touch with a Workz eSIM specialist today hello@workz.com https://www.workz.com/mobile/esim/

How to get IoT M2M connectivity

Automate Accelerate Elevate Make your devices smarter With IoT M2M connectivity We give you everything you need from SIM chip and OS To connectivity and remote SIM provisioning Our range includes Classic, Industrial and Automotive grade chips In embedded or removable form Withstanding tough temperatures Built to stand the test of time Holding everything you need Delivered in moisture-protective packaging With a highly-advanced, secure SIM OS designed to enable provisioning of multiple network profiles on any device. Plus complimentary profile development and testing, data preparation, and over-the air provisioning services. All compliant to leading global standards meaning full interoperability And easy integration with existing systems. So connect your devices to a smarter future With Workz M2M connected solutions

eSIM subscriber activation: How to connect your eSIM device

Discover a quick and easy way of connecting eSIM devices. Whether it’s the iPhone, the Surface Pro or any other eSIM device, Workz enables the subscriber to easily download the operator’s profile. End users can connect to operators' network by just following these simple steps. Connect eSIM device owners to your network now hello@workz.com https://www.workz.com/mobile/esim/

How do I connect eSIM devices to my network?

It is expected that there will be over 1.4 billion connected eSIM devices by 2020 from smart phones, watches, glasses, cars and much more. In addition, the owners of these devices represent super-high ARPU subscribers to network operators. So what you’re probably wondering right now is… How to connect eSIM devices to your network So, how can I connect eSIM devices? Luan Reineck, Regional Sales Manager To offer connectivity to all consumer devices with GSMA-compliant eSIMs, you will need eSIM profiles for provisioning. For us to create these we simply need operator input files, transports keys and profile data as we would for a traditional SIM. How does Workz help? We provide a Remote SIM Provisioning solution, or “RSP”, that enables operators to connect their customer with growing number of eSIM devices. We provide eSIM profile development and testing, cloud hosting platform and QR codes for subscriber activation. How do I go live? Going live is a three-step process: Step 1: To start, we will need the operator input files, transport keys and profile data. We can then generate output files, profiles and QR codes for you to test. Step 2: Following your testing and approval we will require final input files to generate live profiles. We will also provide QR codes for each profile to support subscriber activation. And Step 3: Go live, you’re ready to offer subscribers eSIM connectivity. How long will it take? We can get you ready and able to connect eSIM devices in as little as 2-4 weeks. This would be using your existing subscriber registration process. We can also provide enhanced integration but would recommend this as a phase two implementation. What are my hosting options? We provide a GSMA SAS-Subscription Management-certified cloud solution with hosting options in London. Hosting options in Amsterdam and Dubai will shortly become available. Why should I choose Workz? The solution we offer is uncomplicated and transparent. We offer the fastest to market implementation, with no large setup costs, equipment or other CAPEX expenses required. Billing is done monthly and is based on the number of active profiles in that period, so you only pay for what you use! Connect eSIM devices to your network now Get in touch with us today hello@workz.com www.workz.com

How to breakdown mobile IoT jargon

3.5 billion, that’s how many mobile IoT devices will be connected by 2023. Everybody’s talking about it, few understand it - until now. How to breakdown mobile IoT jargon: Embedded Universal Integrated Chip is the secure software that allows hosting and switching of multiple subscription profiles Over-The-Air. Remote SIM Provisioning is a platform that enables loading and management of profiles remotely Over-The-Air. Subscription Manager Data Preparation is responsible for preparing, storing and protecting operator profiles. Subscription Manager Secure Routing is responsible for downloading, enabling, disabling, and deletion of operator profiles. Application Programming Interface is the ‘unsung hero’ that enables communication between two different systems. Join our IoT masterclass Register today at workz.com/masterclass

Top 4 most common issues that operators face with suppliers & how to avoid them

Did you know that the minimum cost to a network operator for a single customer service complaint is $1? When dealing with such large volumes these costs can soon add up. Here are the top 4 most common issues that operators face with suppliers and a guide on how to avoid them. by Richelle Wiley - Chief Operations Officer Number 4 - Secure shipping The aim is to ensure risk-free transportation of goods that fits the requirement therefore focussing on the climate, the handling methods, etc. Number 3 - Stock-outs & late deliveries (Demand Planning) Through effective demand planning and direct control of freight forwarding, stock outs or late deliveries can be avoided. Number 2 - Missing or mixed up data labels During fulfilment, data can be electronically paired to ensure that corresponding items are matched correctly. Likewise, in packing, advanced serial tracking systems can ensure the correct boxes are in the correct parent container in the correct order with the correct label. And number 1 - Missing products Advanced quality control and verification systems enable each product to be tracked through each stage of production, fulfilment and packing to ensure every product reaches its final destination. Visit our facilities www.workz.com Workz Smart mobile solutions

Why Workz: your IoT partner today, tomorrow

So you want to know more about Workz? Workz Group is a leading mobile services provider and serialization software specialist delivering smart solutions and secure data management for eSIM, SIM, SIM OS, remote SIM provisioning and IOT device management. Since our start in 1997, we have securely managed over 12 billion connections in more than 70 countries all without a single data breach. Our goal is to be a global player in the Internet of Everything ecosystem driving the secure deployment of smart devices and IoT applications faster and easier than ever before with reduced implementation times and increased interoperability. Harnessing the value of our team and strategic high-quality IoT partnerships, Workz will be able to deliver best-of-breed solutions for eSIM OS, remote SIM provisioning and IOT device management which are network and device agnostic, globally available, highly secure, and affordable. We possess our own hi-tech manufacturing facilities for eSIM, SIM cards, scratch cards, and packaging as well as a high-capacity fulfilment centre and a FIATA-licensed logistics service. Since our start in 1997, we have forged strong partnerships with over 130 leading regional telecom operators and global wireless device manufacturers becoming the region’s largest mobile solutions specialist delivering over 1.6 billion products each year across the Middle East, Africa, Asia and Eastern Europe. In 2016 and 2017, the Nilson Report recognised Workz as the largest scratch card manufacturer in the world. Workz is also certified by a host of leading international bodies such as the GSMA as a SAS Accredited Supplier, ISO for Information Security 27001, Quality Management 9001, and Environmental Management 14001, FIATA as a licenced freight forwarder, and TAPA for secure warehousing and cargo management. For more information, please call +1 503 523 4004 or visit www.workz.com

Join leading telcos and visit Workz Dubai

Workz invites mobile network operators to see its hi-tech SIM and scratch card production facilities in sunny Dubai. For more information go to: https://www.workz.com/workz-group/visit-us/ --- Text in the video: Lorenzo Pietersz Manufacturing & Custom Data Manager Vodafone Qatar We mutually recognised Workz last year as well for the amazing job. They are one of the innovative partners we have because they are very professional very responsive. You guys are very good at coming up with new ideas, strategies to reduce costs which are really helpful for us. We need a partner like Workz. Bogdan Cotirlan Supply Chain Senior Director Du I was quite impressed, I've see a state of the art facility and most important I've seen a lot of people dedicated and committed to the quality. Otis Makamahadze Chief Customer Experience Officer Econet Zimbabwe The plant from the last time I saw it, it is really grown and a lot of technology has been invested into it. This is really, speaks of the need to innovate, the need to be pioneering and also to come up with the right mix of technology that basically put Workz at the cutting edge of technology in terms of being a partner in business. Amal Ahmed Mobile Postpaid Manager Batelco. I liked mostly the aspects of the testing and how each module is managed and tested for it to be within certain standards and the quality required. Akram Al Balushi Head of Logistics Ooredoo Oman We've been partnering with Workz for 12 years, since our launch we're working with them. The new Workz facility is amazing, in the scope of the latest technology Susan George Senior Supply Chain Manager Du Workz is very efficient, they deliver on time. If there is a schedule that has been confirmed there's never been a slippage, and this is what we've been looking for. See for yourself Come join us in Dubai hello@workz.com

Technologically advanced SIM cards and services from Workz Group

Workz Group has expanded its Dubai SIM card manufacturing and services facility with the very latest in SIM production technologies. Workz is a regional supplier offering full, end-to-end SIM solutions from profile and app development to production, packaging and fulfilment. All of this is under one roof for a faster, more integrated and efficient solution. Workz' 3-in-1 seamless half SIM with all-in-one SIM pack, Z-OS, and Z-OTA products are the new breed of SIM solutions that will provide you with the most reliable, high-quality and cutting-edge products at the lowest possible price. You can visit the new manufacturing facility in Dubai to see how this can be of benefit to you and your company. To book a tour of the new SIM card facility, write to us at hello@workz.com --- Text in the video: Workz presents a new breed of SIM solution. See it for yourself. Book your tour now hello@workz.com For more information, visit our website at www.workz.com

Workz IoT solutions: eSIM subscription management

Workz IoT solutions: eSIM subscription management - youtube Video

Our story, former stars & unsung heroes

The growth of mobile products and solutions leader, Workz Group, from its start in 1997 to now. As a regional supplier that provides high-quality products, local service, and support to over 60 leading mobile network operators across the Middle East, Africa and Asia. We have grown organically by anticipating the needs of our clients. 1997 - Est. in Dubai 1998 - Offices & fulfillment centre opened 2002 - Supply chain consultancy begins 2005 - 1st store designed 2008 - Central procurement for Zain Group 2012 - World's fastest print facility 2015 - Print facility upgrade 2015 - World's smallest SIM OS 2016 - SIM facility expansion 2016 - OTA & lifecycle management 2016 - Vodafone Qatar best support award 2016 - World's no.1 scratch card producer 2018 - Region's first certified eSIM factory 2018 - Global expansion 2019 - MEA’s first 5G SIM 2019 - eSIM projects launched in 5 continents 2019 - Top 10 SIM card producer 2019 - US & W. Africa openings 2020 - IoT platform With thanks to our stars and unsung heroes

Macwhite 2.0: the latest in scratch card technology from Workz Group

Luan Reineck, Regional Sales Manager at Workz Group, introduces the latest scratch card technology from the world's no. 1 scratch card producer. -- Text in the video: Have you noticed everything is getting slimmer, sleeker but stronger. We take a look at phones, TVs, tablets, computers Well, with scratch cards it is no different. As the world’s largest scratch card manufacturer, we are always looking at ways to redefine and improve scratch card technology. Well, I am pleased to say that with the new Macwhite technology, our lab technicians here at Workz headquarters have done just that. Our new card is lighter yet stronger… providing greater durability and a 25% increase in overscratch protection, with greater tamper-proof security features. This really is a first of its kind and something we are extremely proud of. For the past twelve months, we have been testing this technology with leading operators across Africa, the Middle East, and Asia and it’s been a huge success not only for them but their customers as well. Switch to Macwhite 2.0 hello@workz.com workz.com Workz Smart mobile products and solutions

Scratch card and packaging quality testing by Workz Group

With a strong focus on quality, Workz delivers the most reliable and high-quality products on the market. In this video, our Quality Control Team uses a range of hi-tech equipment to inspect products in meticulous detail employing a comprehensive variety of tests to check artwork, data, materials, security and performance. Workz uses ISO certified quality management and information security systems in addition to operating high-tech secure facilities and advanced verification systems to minimize the chance of error and protect our clients’ reputations. To learn more contact us today on +971 4 453 3198 For more information, visit us at www.workz.com Text in the video: Workz Quality testing Pre-production Board check Ink drawdown Plate check Artwork and data Artwork verification Data and scratch panel verification Single artwork and data check Product proof reference Colour measurement Barcode test Finish Thickness test Perf test Hidden ink test Scratch panel Overscratch Ease of scratch Security and fraud prevention Full screen coverage check Opacity test Workz

The complete SIM solution

As a leading SIM manufacturer, we adopt an integrated approach from marketing & design to technical, commercial and logistics providing a full SIM solution under one roof. This removes unnecessary costs throughout the supply chain and achieves highly competitive prices and delivery times. Furthermore, we provide non-proprietary VAS solutions that enable you to build your brand and capitalise on new market opportunities. --- Text in the video Introducing The complete SIM solution The world's smallest OS Z-OS Full development & testing Optimised production SIM & VAS training On-site tech support The most affordable OTA available Z-OTA Game-changing solutions Z-Marketing Z-Subscription Manager Powerful results Discover the potential hello@workz.com www.workz.com WORKZ smart mobile products and solutions

3-in-1 Seamless Half SIM from Workz Group

The Workz Seamless Half SIM is a revolution in SIM design. The world’s first seamless SIM offers the most reliable user experience providing subscribers a consistent easy push-out module that avoids the erratic pressure points common with traditional cards using the plastic bridges around the 2FF module. With no gaps in the card, the SIM’s seamless clean design allows for uninterrupted artwork printing ensuring greater branding impact for network operators. The 3-in-1 module enables operators to streamline their SIM products to one SIM format that fits in all subscriber devices. The 3-in-1 module is repluggable meaning it can be built up again so as to allow users to switch between Mini (2FF), Micro (3FF) & Nano (4FF) modules depending on the device they are using. The half SIM uses only 50% of the plastic of a traditional SIM card making it a highly cost-efficient, eco-friendly and practical solution. --- Text in the video Workz introducing Clear design Easier to use 3 modules in 1 Plus Add keyring stub for key info or loyalty card Workz 3-in-1 Seamless Half SIM The only SIM you will ever need Workz smart mobile products and solutions www.workz.com

Workz Z-OTA: affordable and efficient Over-The-Air management of SIM cards

Workz Z-OTA offers operators a highly affordable and efficient way to centrally manage SIM cards Over-The-Air (OTA) without being connected physically to the card. Z-OTA is a non-proprietary solution that does not restrict network operators procurement of SIM cards. This enables operators to easily and efficiently keep customers’ SIMs up-to-date and allows the introduction of new SIM services e.g. rebranding, launching new apps, change of host network or other updates on SIM files or applets. Workz offers a range of flexible payment options including pay-as-you-go, subscription and local install. In addition, operators can choose from a variety of easy deployment options based on their requirement including cloud, dedicated secure server, and self-hosting options with the choice of self-management or a managed service. Workz Z-OTA is highly scalable providing high capacity and redundancy capabilities to ensure a highly reliable, secure and updatable solution. To learn more contact us today on +971 4 453 3198 For more information, visit us at www.workz.com/mobile/ota/ Text in the video: Introducing new over-the-air capabilities at an affordable price non-proprietary Choose what works for you Pay-as-you-go Subscription Local install Powerful and efficient Update SIM Launch new apps Grow revenues Discover the potential Z-OTA Workz Smart mobile products and solutions Call now +971 4 453 3198 www.workz.com/mobile/ota/

Join our great team

Discover what life is like at Workz Group, understand what type of people we are looking to hire and see how our individuals grow. We take pride in our exceptional leadership, highest quality standards, and strong reputation within the industry. In addition to competitive pay and benefits, we provide our employees with every tool at our disposal for them to thrive. If opportunity, growth, and exceeding client expectation appeal to you, then please check our vacancies below. Please visit www.workz.com/careers

Advanced security printing from Workz Group including scratch cards, packaging and more

In this video, you will see the world’s most high-tech security printing facility which produces a range of the most secure and technologically-advanced serialised products available such as scratch cards, recharge cards, and packaging as well as providing their complete fulfilment and packing. The secure inline, all-in-one process ensures optimal efficiency and quality. Workz’ serialised product printing services comprise of a blend of technology and innovation that are international certified and proven in over 50 different markets worldwide. Contact us today on +9714 453 3198 to learn more or visit www.workz.com

How is security printing changing? Workz Group

In this interview, Malcolm Keightley, Head of Factory Operations talks about the cutting edge technology that is revolutionising telecoms and the security printing industry. *What’s key in secure printing? The key is in getting the groundwork right, getting the basics right so if you start with a firm foundation then you have something to build on. It’s about buying the right equipment, it’s about making sure that you have got the right systems in place, operating practices that are robust and make sure that we do the same thing in the same way every time but I think most importantly it’s about the people and basically trying to surround yourself with excellent people. *What’s your latest investment? It touches all areas from the QC lab equipment, we’ve just brought a new tester for overscratch performance. We, actually, brought our ink mixing in-house because we found that we can control the quality of the product. The data printer was upgraded, that was a quantum step in terms of the print quality of the PIN variable data. On top of that, we have, actually, had a new artwork verification system which checks the quality of the print on the back and front of the card, that will check down to a few microns in terms of print issues. Also the security, we have just installed a whole new security system, we have new cameras covering all aspects of the process from warehousing through to finished product. *The evolution The product is evolving, we are seeing less customer complaints, I think we have less issues and on the back of the feedback we get from the customer we then build that into the next generation of the product we put out on the market. Schedule a factory tour by calling us today on +9714 453 3198

Scratch card success secrets - Workz Group

What makes a good scratch card? Malcolm Keightley, Head of Factory Operations at Workz Group reveals the key elements, technology and techniques employed in producing a high-quality scratch card. *What’s important? The key elements? I think it’s all about getting the PIN to the customer. A layer of protection is absolutely fundamental, the clarity of the digits so it’s easy to read and the ease of scratch so that the card isn’t destroyed in the process of actually removing the panel. It needs to be aesthetically nice, the artwork needs to be good and the printing needs to be clear. *The right ingredients The process starts with the inbound testing so it’s about getting the materials right in the first place. The selection of materials, the selection of boards, the selection of inks and all the right elements go together to make the right product. *Making it look good The artwork, as I say, is paramount to the look of the card. The quality of the artwork starts with the plate and the origination. We use the latest technology from Kodak, using the very best inks that can be provided. The image quality is second to none, it approaches anything that the market can currently produce. We have the latest test equipment built into the press which is able to spot a defect down to a few microns within the artwork. *Ensuring performance We’re checking the over-scratch performance with a scratch tester. We use the same equipment to test the ease of scratch and, as I said, ease of scratch is important, as the easier the PIN is to scratch the more readily the PIN is exposed, without being too aggressive with whatever you’re scratching it with. *Data integrity Then we have the camera system that reads every PIN and every serial number. The camera doesn’t expose the PIN number; it shows an error but it will not, actually, expose a readable PIN number. *Protecting the PIN Security is about, in most cases, the opacity of the product so the card can be attacked in a number of ways. One is that the board can be split usually either with water, alcohol or something is applied to the back. The board is then removed down to the ink layer then often with some products it’s possible to read the PIN number from the back. With our product, because of the construction, it doesn’t matter how much board you remove you can never reveal the PIN because the PIN is concealed within the ink layer. *The outcome We’re producing the best product in the market at a very competitive price, we’ve not compromised on the quality, the quality has gone up significantly but we’ve driven down the costs in general. Learn more about Workz’ card security and performance features. For high-quality, low-cost scratch card printing, call us today on +9714 453 3198

Crush opex, boost quality

Crush opex, boost quality In this interview, Robert Varty, Head of Sales at Workz Group offers solutions for telecom operators to reduce their opex without diluting the brand experience. The no.1 challenge In my role, visiting 60 operators in 40 plus countries, a lot of the challenges that I’m seeing from the operators today is the challenge to reduce opex. 3 areas to slash costs When working with operators and the conversations that I’ve there are multiple ways that they can look at reducing their opex. Primarily I would see this in three areas: number one is by optimising the supply chain, number two is optimising the packaging and number three is optimising the logistics. Detail is key By diving into the details of the supply chain operators can increase efficiencies and, ultimately, reduce costs. Dual savings By working with our operators it’s clear to see that they are under pressure to reduce their carbon footprint. A very simple way this can have a knock-on effect to reduce their opex is by moving them from a plastic pack to a paper pack. Less is more A trend in the market that we have seen is that operators are putting more emphasis on making their packs smaller and more sleek and ultimately reducing costs. Reduce costs, not quality By using our unique technology, Workz is able to print user guides and labels on the actual pack itself. Therefore, removing unnecessary costs and making the pack sleeker without compromising the brand experience. The packing spec Optimising the packaging spec for an operator is key. It’s an area they can reduce their opex significantly, the material used, the no. of products per crate, optimising all of these reduces the opex. Even as something trivial as reducing the size of the label can help optimise the packing spec. The winning formula Making changes to your packing spec is ultimately like making changes to a Formula One car. Making multiple tweaks makes that car go faster, in the same way, making multiple changes to a packing spec actually reduces the cost. The result Operators have seen savings of over 20% by optimising the supply chain through our recommendations. Workz’ all-in-one SIM packaging and 3-in-1 repluggable SIM cards guarantee optimal, eco-friendly and cost-efficient solutions. Discover how Workz can help you reduce the cost of subscriber registration by calling us today for a free quotation on +9714 453 3198

Workz Video SIM Pack

Take engagement to the next level with the Workz Video SIM Pack. Communicate easily with your customers through video packs that are reusable, rechargeable, and come with a built-in SIM-slot. Let customers experience your brand by navigating, seeing, and hearing the information they wish to obtain. Our video packs come in multiple sizes, allowing you to tailor the content with up to 4 GB worth of video files. *Touchscreen capabilities available on larger packs. IMPRESS INTERACT ENGAGE • Rechargeable • Customisable

Increase product sales by 60% with Scratch & Win - Workz Group

With scratch & win everyone’s a winner! Workz provides scratch & win cards with support throughout the whole process from gaming concept and design, to game administration to data management and product distribution. With scratch & win you can get much more from your scratch cards and give much more to your clients. Attract attention and generate a buzz with games that create fun and excitement for the user by offering a chance to win. Increase sales by making the product more desirable to customers through the added value they receive. Increase customer loyalty through strong end-user engagement and enhanced product enjoyment. With a wide selection of self regulating game options to third party associated games, from instant win to collect a prize, Workz can help you find the solution tailored to your needs. To learn more about how you can make your scratch cards a WIN-WIN contact us today on +971 4 453 3198 For more information, visit our website at www.workz.com Text in Video: Increase scratch card sales by 60% with Scratch & Win Increase subscriber enjoyment & interaction Create a brand buzz Boost sales up to 60% Offer: Airtime Data Co-sponsor prize Plus GO GOLD

Reduce cost with all-in-one secure ‪SIM‬ packs from Workz Group

Workz uses hi-tech inline printing facility that provides highly secure packaging printing and data labelling that includes: Optimal security: Inline printing Inline verification All-in-one: Data printed directly on pack No collaterals or extra labels User guide on pack Optional tear off flaps Added value scratch panel: Secure data protection Phone or data credit Scratch & win To reduce the cost of subscriber registration with all in one packs, contact us today on +971 4 453 3198 and learn more. For more information, visit our website at www.workz.com Text in video: Reduce cost with all-in-one packs Lower the price of subscriber registration by optimising your SIM pack and enjoy: • High security • High reliability • Light-weight • Eco-friendly Features: • Non-smudge printed data • User guide and data printed on pack • Optional tear off flaps • Free scratch panel for promotions"

How to tear-off a single voucher from a multi-PIN scratch card - Workz Group

In this video, Workz demonstrates how you can easily tear- off a single voucher from a multi-PIN scratch card without damaging it. Contact us today on +971 4 453 3198 to learn more. For more information, visit our website at www.workz.com

How to get your PIN from scratch cards? Workz Group

Avoid the frustration of purchasing a recharge card only to be unable to access the hidden recharge number. In this video, Workz provides information on the correct and incorrect methods for scratch card users to retrieve their hidden recharge number or PIN without causing damage to the card. For more information on the creators of smart mobile products & solutions, visit www.workz.com or contact us today on +971 4 453 3198 and learn more. Text in Video: Scratch cards How to get your PIN The wrong way Using sharp objects e.g. Knife Key Pen Paper clip The right way Place the card on a firm surface Scratch with a smooth object e.g. Fingernail Coin Plastic token Round side of key Inbuilt scratch tool Ruler Remember: relax and use only gentle pressure.

Drive your customers online with the Ghosting App - Workz Group

Workz Ghosting injects a new dimension to your printed materials by: making artworks cleaner and more attractive by reducing heavy content, including a hidden authentication and security feature, connecting them with the online world and making them interactive with users. Allow your users to find hidden links in your printed artworks that enable them to view online sites or videos. By scanning a printed image with a smartphone your customers can find a wide range of information from new products and services, campaigns and promotions, FAQ, videos, GPS store locators and much much more. Contact us today on +971 4 453 3198 and learn more. For more information, visit our website at www.workz.com Text in video: Workz Recharge App - Ghosting Find 'Ghost' in printed image Hidden link drives users to website Or specially created microsite Scan image to access VAS update Campaign promotions FAQs or user instructions Promotional videos GPS store locator 3rd party ads Opportunities Cross selling & 3rd party advertising revenue Reduces need for heavy content on artwork Acts as authentication & security feature Interactive: feedback or comment, share/like/post

Discover a faster way to recharge your phone using a QR code - Workz Group App

This is an innovative bilingual smartphone app to recharge using a Quick Response (QR code). This offer users a second, faster and easier option to activate PIN (just open app and scan), potential for additional services such as SMS, e-mail, balance check/transfer etc., and enhanced customers experience. This offers providers an opportunity to maximise branding, communications, promotions, features etc., efficient use of artwork as large content can be retrieved from a small printed space, reduce call centre inquiries, improved customer relationship and extend value added services and cross-sell opportunities. For more information, visit our website at www.workz.com Contact us today on +971 4 453 3198 and learn more. Text in video: Workz recharge app OR code The standard way to recharge your phone Introducing a quicker and easier way... Subscriber benefits: Faster & easier to recharge Second chance to get PIN Additional services: SMS, e-mail, balance check/ transfer Enhanced customer experience Opco benefits: Utilities existing USSD protocol Maximise Opco branding: Communications, promotions, features, etc. Opco branded app Reduce call centre inquiries Extended value added services Improved customer relationships.

artwork.workz.com - online artwork portal by Workz Group

Workz offers an online artwork portal to quickly and easily upload, track and manage your artwork for production (check out our short video below to learn more). If you’re already registered for Workz artwork portal then please go to artwork.workz.com If you’re not yet registered, no problem, we can get you set up right away please just drop us an email to artwork@workz.com or give us a call on +971 (4) 453 3198.