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How to monetise quality of service with Workz Z-QoS


Put a price on network QoS

By 2023 there will be 9 billion global cellular IoT subscribers representing a market worth nearly $34 billion. Many of these will rely upon high-speed network connectivity to be able to perform life, mission or business-critical operations for IoT enterprise sectors such as emergency services, point of sale (POS) devices, smart nations, and connected cars.

The value of connectivity to these businesses is immense; for example, emergency service first responders will require highly-reliable network coverage and performance in the event of an incident to provide data such as accident location, patient monitoring information and medical history. Guarantees from network providers on performance components such as speed and coverage will be highly-valued and as will real-time information from the device so the service provider can have a clear picture of actual connectivity and performance.

Provide quality assurance to IoT providers

Z-QoS allows operators to capitalise on this need as well as understand the quality of experience (QoE) on your network. Utilising the reliability of the SIM card, Z-QoS is a SIM applet that works in the background and is invisible to subscribers. QoS monitoring allows operators to remotely gather, measure and act upon real-time data and gain greater insight on their network to ensure optimal use of your resources.

  • Monetise quality of service with guaranteed service levels to enterprise clients
  • Gain greater insight on network experience

Use network insight to guarantee SLAs

QoS management gives your enterprise clients full confidence that your network can support their requirements by measuring network aspects such as coverage, Quality of Service (QoS), latency and connection speed and providing them real-time status updates.

Give real-time visibility with QoS monitoring

  • Updates configured to send every X minutes
  • Push alerts/warning sent to user or dashboard
  • Updates collated into an aggregate SLA Key Performance Indication (KPI).
  • Data collected and smartly aggregated into traditional network KPIs and provided as actionable intelligence

How Z-QoS helps network operators

Z-QoS management empowers operators by giving greater real-time insight to enable them to gain a competitive advantage in the IoT enterprise sector.

  • Build Network Provider Score (NPS) pathology by intelligently collecting the customer’s network experience with optional end-user survey features.
  • Enhance the end-user Quality of Experience (QoE) and reduce the burden on customer care
  • Collect and smartly aggregate traditional network KPIs into actionable intelligence
  • Understand connection trends and optimise performance
  • Identify issues with devices, network and configurations
  • Understand the geo-locational network coverage
  • Track the device lifecycle
  • Protect against SIM fraud with alert on removal of SIM card from the device or use elsewhere

Discover how to get an ROI on your network Quality of Service with Workz Z-QoS monitoring, get in touch with a technical consultant today.