Workz eSIM activation and discovery services
Workz offers a comprehensive range of activation solutions telcos can use to activate user eSIM subscriptions. Using a phased approach to your activation channels is recommended, starting with the easiest to implement before establishing market presence and gaining vital subscriber growth before considering what’s ultimately best for the long term. Here’s an overview of some of the main options we offer:
Traditional QR code
One of the easiest activation options for telcos to implement involves physical or digital QR codes. The codes are provided to each new subscriber. This method integrates easily with existing infrastructures, requiring the least back-end unification with systems and third parties.
Workz Universal QR code
Workz’s Universal QR code means that as a network operator, you are no longer required to distribute a unique QR code for each eSIM profile. Instead, a generic QR code can be used, which will dynamically assign a unique eSIM profile once scanned by the user. This makes it easier for subscribers to activate their eSIMs with one single activation code that all your customers can use. This universal QR code solution offers increased activation rates for telcos whilst heavily streamlining the management of activation codes and providing new distribution and marketing opportunities.
Apple Lookup Service
Samsung Discovery Service
Samsung Discovery Service is another readily available discovery solution available for cellular activation of all Samsung eSIM devices. The Samsung Discovery Server triggers the eSIM to install directly to the end user device via a push message, ensuring a seamless user experience. It requires simple integration with the operator’s SM-DP+. This service is currently offered free of charge by Samsung.
GSMA eSIM Discovery service
Default SM-DP+ address set in the eUICC
Operator-branded devices can be pre-provisioned with the address to the operator’s remote SIM provisioning platform (SM-DP+) to automatically retrieve the correct subscriber profile when launched for the first time. This eSIM activation method is convenient for end-users because it ensures a seamless activation experience with minimum effort required. Nevertheless, this solution requires telcos to work hand-in-hand with OEMs to customize their devices, which may generate additional costs for MNOs and limit their ability to maintain a competitive product inventory. This solution is ideally suited only to markets where customers are used to purchasing operator-subsidized devices.
Custom discovery services
Workz also offers network providers a custom-built discovery service for a specific network, which is then integrated into their existing carrier app. The carrier’s mobile app handles the download and installation of the eSIM. Additional functionality, such as subscriber registration/KYC, can be integrated into the app, offering users a fully digital and seamless experience. For more information on this solution, check out Workz’s eKYC onboarding solution.
Workz activation services solution
Comprehensive range of activation options
Fast and easy deployment
Responsive technical support
Custom development services
eKYC onboarding solution
Grow your subscriber base by offering more and easier ways to join your network with Workz eSIM activation and discovery services. To learn how to activate the growing number of eSIM users on your network, click the get in touch button below.
FAQs
Many new consumer eSIM devices may need additional or different processes to activate subscriptions. For example, an Entitlement server is required if you wish to connect companion devices such as the Apple Watch. A custom-built discovery service may be the only solution for constrained devices that may not have a camera or even a screen.
For further information on the best way to activate the growing number of eSIM devices on your network, please contact a Workz technical consultant.
