Overcoming limitations in traditional eSIM management

eSIM management for consumer devices by Workz
Both in life and in business, putting all eggs in just one basket is never a good idea. What if the basket breaks? What if it’s not the right size or shape? Or what if you need more than one basket to carry all your eggs? Knowing the answers to these questions, mobile network operators (MNOs) have had a multi-vendor procurement strategy for legacy products such as scratch cards and SIM cards to ensure competitiveness and business redundancy.

Traditional eSIM management

Closed ecosystem | Workz
But implementing the same multi-vendor procurement strategy for new technologies like eSIM hasn’t been easy because MNOs are limited by walled garden (closed system) solutions that prevent integration with additional partner systems.

The hidden risk of single-vendor procurement

Despite a pandemic, in 2020, over 430 million eSIM-based devices were shipped globally. By 2025, the number is expected to grow two-fold.

“Customer and operator demand for eSIM has never been higher, and its growth is accelerating. Soon eSIM will be part of the mobile industry’s day-to-day business, thanks to digitalization strategies, along with the need to facilitate the use of IoT devices.”

Chris Li, GSMA eSIM Services

To take advantage of the eSIM opportunity as soon as possible, many MNOs invested in one-vendor systems because no better alternatives were available to them at the time.

Unfortunately, the same systems are now impeding their ability to integrate with MNO partners that specialize in particular verticals or offer specialized solutions because that would require costly duplication of platforms to provide multi-tenant capabilities.

By depending entirely on a single system, MNOs also don’t have any redundancy in place, so anything from a software glitch to a connectivity problem can prevent subscribers from being able to download their eSIM profiles—a fatal flaw in a mission-critical process.

Mission-critical failure

eSIM management | Workz

Embracing an open eSIM ecosystem

The good news is that MNOs can finally implement a multi-vendor procurement strategy even for eSIM management because an open ecosystem alternative is now available.

Called Multi-tenant eSIM Hub, or MeSH for short, this industry-first alternative is an overlay system for a telco’s eSIM management platform which is available as a cloud-based solution with regional hosting options in France, USA and Dubai representing the next evolutionary step in how eSIM technology is managed.

MeSH: open system

Open ecosystem | Workz

MeSH delivers a single unifying solution to manage all systems and tenants, offering a single interface with consolidated billing and reporting as well as real-time monitoring.

This modern eSIM platform can support multiple tenants, platforms, sites, and sales channels to meet the needs of telcos who want to use a multi-vendor approach to achieve greater competitiveness and redundancy, groups with multiple entities, telcos with enterprise clients and resellers, and others.

As one of the top GSMA-certified providers of eSIM management solutions according to Counterpoint Research, Workz can ensure full security of each tenant’s data using server partitioning in adherence with GSMA security protocols.

Unified SIM management (MeSH)

MeSH | Workz
MeSH also integrates easily with other Workz solutions, such as its Hybrid eSIM management platform, which enables management of both consumer and M2M/IoT devices, and its Z-Entitlement server, required to provision companion eSIM devices such as the Apple Watch. This gives MNOs the freedom to enhance market competitiveness with a platform-agnostic, interoperable open ecosystem solution that can accommodate all kinds of eSIM devices.

To learn more about unlocking your eSIM platform contact us below.

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